About 5 years ago, famed professor and writer Lawrence Lessig sent out a mass email in response to the insurmountable number of emails in his inbox. Here’s what it said:
Dear person who sent me a yet-unanswered e-mail, I apologize, but I am declaring e-mail bankruptcy.
I think most of us have a love/hate relationship with email. We love it because it’s so convenient. We hate it because its convenience lends itself to overuse. In this world of blackberries (I confess I’m addicted to mine) and iphones, we carry our inboxes with us, and they’re a constant reminder of the work we have yet to do.
Currently I have 1885 unanswered emails in my work inbox, and I get hundreds of new emails daily. I regularly sit and power through emails for 4-5 hours straight. It’s not the most productive use of my time. I think if I answered every email I receive, I’d never get any work done. Another problem with email is whenever I have to write a difficult one, it takes me much longer than it would if I’d just had a conversation with the person. I want to make sure that I say the right thing since whoever I’m writing to will have a copy of my email to read or forward on for all eternity.
We currently use gmail for business to power Weddingbee’s email. As soon as I respond to an email, or decide not to respond to an email at all, I label it and archive it so that it’s out of my inbox. I tend to answer emails as they come in throughout the day if I have time, and then power through a bunch in the evenings or on the weekends. I have yet to figure out a system that enables me to respond to everyone I need to in a timely manner, and doesn’t take up large chunks of my day.
What systems do you use to manage your email? Are you ever overwhelmed by the volume of email you receive and want to declare email bankruptcy?
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One thing I like to do is to have form email responses that i put into Macro’s. This is good for rejecting offers and things like that. Also, when I do write a difficult email I save it in an easy to find place and sometimes make it a template for other correspondence.