How would you prefer a potential client let you know they decided to go with someone else?
I spend 1-2 hours a day handling with emails, and a lot of that time is tracking who has responded to my emails and who hasn’t. If I haven’t heard back from a client, I always double check to be certain that my client received the email and it wasn’t sent to a junk box. A simple email that says, “I received your email and will get back to you” is fantastic. If you have met with me for a trial, I expect an email letting me know whether or not you ar going to book me. I want your honest feedback. Don’t worry about hurting my feelings. Honest feedback has helped me grow my business. It also saves me so much time and energy. Most weddings are on a Saturday, and we can’t hold a date without a deposit. So please, just be tactful and honest - I think every vendor will appreciate that.
What if I don’t like the way my makeup looks?
Tell the artist! The more specific the better. The most tactful way is to say something along the lines of “I like this, but can we change that.” I expect to fine tune a face no matter how great I think a client looks. I would be more upset if you didn’t tell me and left feeling unhappy. This is about you feeling gorgeous, not about my ego. ![]()
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